Overview
What it does
Point of sale for stores · tills, card payments, stock & staff
On OPS Hub
OPS Hub → Companies & jobs.
On the phone
Jobs in OPS Work.
What players physically do
Everything below happens in the world, with your character, where other players can see it.
How the system works
How OPS POS Systems's part of the world fits together — and what breaks when it doesn't.
OPS POS Systems
What it does
OPS POS is the till in a store: staff ring up products, the customer pays by card (tapping their phone on the card reader) or cash, gets a receipt, and the store's stock, takings, staff hours and loyal customers are all tracked.
The kit
A terminal plus a card reader, cash drawer, receipt printer, barcode scanner and customer display. Everything within a few metres of the terminal joins that till.
Money
Card payments go to the business account less a small processing fee to OPS POS. Cash goes into the drawer until a boss cashes up. The POS software licence is billed to the business account every period.
Shops
A till set up inside a shop runs that shop: what customers buy from the shop assistant goes to the business too, and customers without cash can pay by card.
Every job
Every job OPS POS Systems does. Open one to see who it's for, what the customer pays, what the engineer earns, the certificate needed, the parts used and exactly how the server checks the work was really done. A job is only paid when its check passes.
POS installation & support
Fit OPS POS tills on store counters and keep them selling.
Install a POS till
$2,400engineer earns $900
Fit a full OPS POS till: terminal, card reader, cash drawer, receipt printer, barcode scanner and customer display, all on the counter.
Who it's for
Money
Customer pays $2,400; the engineer is paid $900 wages when it's signed off. The rest goes to the company.
Certificate
POS installation required to accept this job.
How it's created
Raised automatically for customers around the city, and by customers on the phone.
How the server checks it was really done
Every part must be in place: 1 × Terminal; 1 × Card reader; 1 × Cash drawer; 1 × Receipt printer; 1 × Barcode scanner; 1 × Customer display.
Parts used from company stock
Training: POS installation & support — the full step by step, tools, PPE and hazards for this job.
Add a checkout lane
$1,200engineer earns $450
Fit a second till (terminal and card reader) for a busy store.
Who it's for
Money
Customer pays $1,200; the engineer is paid $450 wages when it's signed off. The rest goes to the company.
Certificate
POS installation required to accept this job.
How it's created
Raised automatically for customers around the city, and by customers on the phone.
How the server checks it was really done
Every part must be in place: 1 × Terminal; 1 × Card reader.
Parts used from company stock
Training: POS installation & support — the full step by step, tools, PPE and hazards for this job.
Fit a card reader
$450engineer earns $200
Add a contactless card reader to an existing till so the store can take card and phone payments.
Who it's for
Money
Customer pays $450; the engineer is paid $200 wages when it's signed off. The rest goes to the company.
Certificate
POS installation required to accept this job.
How it's created
Raised automatically for customers around the city, and by customers on the phone.
How the server checks it was really done
1 × Pos Cardreader must be placed within 40 m of the job, after the job was accepted.
Parts used from company stock
Training: POS installation & support — the full step by step, tools, PPE and hazards for this job.
POS support visit
$250engineer earns $220
On-site help with the store's tills: staff training, stock set-up, receipt printer and card reader checks.
Who it's for
Money
Customer pays $250; the engineer is paid $220 wages when it's signed off. The rest goes to the company.
Certificate
POS installation required to accept this job.
How it's created
Raised automatically for customers around the city, and by customers on the phone. Covered by a warranty after completion.
How the server checks it was really done
Sorting out the store's tills: the engineer works on site within 30 m of the job for 50 seconds.
Training: POS installation & support — the full step by step, tools, PPE and hazards for this job.
Training & safety
Each group of jobs has a course in OPS Academy: the lesson below, a health & safety module, an exam and a practical. You can read all of it here, or take it on OPS Hub → Classroom, in the OPS Academy app on the phone or laptop, or at opsacademy.sa in game.
POS installation
POS installation & support
Fit OPS POS tills on store counters and keep them selling.
Overview
OPS POS Systems sells stores their point of sale: a terminal (the till's screen and software), a card reader for card and contactless phone payments, a cash drawer, a receipt printer, a barcode scanner and a customer-facing display. Everything within a few metres of the terminal joins that till. Once fitted, a boss of the business walks up to the terminal and sets it up — from then on staff clock in and ring up sales, card payments land in the business account (less the processing fee OPS POS charges) and cash goes into the drawer until a boss cashes up.
The equipment — and what it does
The till itself: touchscreen and POS software (products, stock, staff hours, loyalty, reports).
/towers → OPS POS → Terminal. Put it on the counter facing the cashier.
Takes card and contactless phone payments (OPS Pay).
/towers → OPS POS → Card reader, on the counter facing the customer, beside the terminal.
Holds the float and the takings; opens on cash sales.
Under or next to the terminal, front towards the cashier.
Prints a receipt (an item) for the customer.
Beside the terminal.
Scan products straight into the sale (the till beeps).
In its cradle beside the terminal.
Shows the customer their basket and total while they're rung up.
On the counter facing the customer.
Tools & protective equipment
Configures routers, NVRs and servers, runs speed tests and opens OPS Hub.
Fits RJ45 plugs onto CAT6 and proves all eight cores are connected in the right order.
Labels both ends of every cable and port so the next engineer knows what is what.
Step by step
- Survey the counterAgree with the store where the till goes: cashier side, customer side, a socket nearby.
- Place the terminalPut the terminal on the counter facing the cashier.
- Fit the peripheralsCard reader and customer display facing the customer, drawer, printer and scanner beside the terminal — all within a few metres.
- Cable itRun CAT6 from the terminal to the store's network and tidy the cables under the counter.
- Test a saleOpen the terminal: the set-up screen lists every piece of kit it found — they should all be ticked.
- Hand overShow the boss how to set up the till, add products and clock staff in. Then press Check / Complete on the job.
Health & safety — hazards and controls
Staff and customers trip over cables behind the counter.
Route cables under the counter and clip them; never across the walkway.
An open drawer during an install invites theft.
Never open a live drawer; only the store's staff handle the cash.
Card and customer details are private.
Never write down or photograph card details or the store's reports.
What goes wrong if it's done badly
It doesn't join the till — e.g. no card reader means card payments are greyed out.
Customers can't reach it; turn it to face the counter's customer side.
It isn't counted.
Assessment
Certificates
| Certificate | Valid for | Needed for |
|---|---|---|
| POS installation | 60 days | Install a POS till, Add a checkout lane, Fit a card reader, POS support visit |
Stock & suppliers
Parts this company keeps in stock. Jobs use them up; managers reorder from suppliers with purchase orders, and stock below its minimum raises an alert.
| Part | Unit | Cost | Reorder below | Supplier |
|---|---|---|---|---|
| OPS POS terminal 15.6" pos-terminal | each | $620 | 2 | Tillcraft Retail Systems 2 h delivery · 30 days |
| Contactless card reader pos-reader | each | $140 | 3 | Tillcraft Retail Systems 2 h delivery · 30 days |
| Cash drawer pos-drawer | each | $95 | 2 | Tillcraft Retail Systems 2 h delivery · 30 days |
| Thermal receipt printer pos-printer | each | $120 | 2 | Tillcraft Retail Systems 2 h delivery · 30 days |
| Barcode scanner + cradle pos-scanner | each | $85 | 2 | Tillcraft Retail Systems 2 h delivery · 30 days |
| Customer-facing display pos-display | each | $180 | 2 | Tillcraft Retail Systems 2 h delivery · 30 days |
| CAT6 cable cat6 | m | $1 | 100 | LS Cable & Wire 1 h delivery · On account |
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